Welcome to Primo Art Gallery

Welcome to Primo Art Gallery. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or making any purchase.

 

1. Introduction

These Terms & Conditions govern the use of the Primo Art Gallery website, services, and digital platform.

If you do not agree with any part of these terms, please do not use our website.

2. Website Management & Administration

The complete operation, control, and management of the Primo Art Gallery website shall be handled solely by the gallery administration.

All artworks, images, artist details, pricing, descriptions, and other content displayed on the website will only be uploaded, edited, and published by the gallery management team.

Artists are not permitted to independently create accounts or directly upload artworks, images, or any other content on the website.

Primo Art Gallery reserves the full right to:

  • Approve
  • Reject
  • Edit
  • Remove

any artwork, profile, or content without prior notice.

3. Artist Policy

Artists must provide their artwork images, details, and related information directly to the Primo Art Gallery team for review.

Only after approval by the gallery management will the artwork is displayed on the website.

Primo Art Gallery reserves the right to remove or modify any artist profile, artwork, or related information at any time.

4. Products & Services

Primo Art Gallery offers various paintings, sculptures, drawings, and other artworks for sale.

All products:

  • Descriptions
  • Images
  • Sizes
  • Prices
  • Availability

are subject to change without prior notice.

While we strive to provide accurate information, we do not guarantee that all website content will always be error-free, complete, or up to date.

5. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless stated otherwise.

International customers are responsible for:

  • Currency conversion
  • Exchange rates
  • International transaction charges

Full payment must be made at the time of purchase.

Accepted payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Other available payment methods

Orders will only be processed after successful payment confirmation.

 

6. Shipping & Delivery

Shipping charges for domestic and international orders will be calculated on an actual basis.

Delivery timelines may vary depending on location and courier services.

International customers are responsible for:

  • Customs duties
  • Import taxes
  • Additional international charges

Primo Art Gallery shall not be responsible for delays caused by courier companies, customs clearance, or unforeseen circumstances.

 

7. Return & Refund Policy

Return Policy

Due to the nature of art, returns are generally not accepted.If an artwork is received in damaged condition, customers must notify us within 24 hours of delivery.

If any painting is returned with:

  • Dents
  • Breakage
  • Scratches
  • Frame damage
  • Water damage
  • Any other physical damage

Then:

  • The artwork will not be accepted for return.
  • No refund will be issued.

8. Order Cancellation

Orders may be cancelled within 24 hours of purchase.

After 24 hours, cancellation requests will be subject to review, and a full refund may not be guaranteed.

Custom-made and commissioned artworks are:

  • Non-returnable
  • Non-refundable

9. Intellectual Property Rights

All:

  • Images
  • Text
  • Graphics
  • Logos
  • Designs
  • Artworks

Displayed on the website are the intellectual propertyof Primo Art Gallery and/or the respective artist.

Unauthorized:

  • Copying
  • Downloading
  • Reproduction
  • Distribution
  • Commercial use

is strictly prohibited without written permission.

10. Artwork Usage Rights

All artworks displayed on the website are intended for viewing and purchasing purposes only.

Purchasing an artwork does not grant the buyer:

  • Reproduction rights
  • Commercial usage rights
  • Digital publishing rights

All copyright and commercial rights remain with Primo Art Gallery or the original artist.

 

11. User Responsibilities

Users agree to:

  • Provide accurate information
  • Avoid illegal or misleading activities
  • Not misuse or damage the website

Use of the website for unlawful purposes is strictly prohibited.

12. Privacy Policy

Primo Art Gallery is committed to protecting users’ personal information.

User information will only be used for:

  • Order processing
  • Customer support
  • Service improvement

13. Limitation of Liability

Primo Art Gallery shall not be held liable for:

  • Indirect damages
  • Incidental losses
  • Financial losses
  • Delivery delays
  • Technical issues

arising from the use of the website or purchase of artworks.

14. Amendments to Terms

Primo Art Gallery reserves the right to modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon being posted on the website.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

16. Contact Information

For any questions, concerns, or support regarding these Terms & Conditions, please contact:

📞 +91 8750929248